Open Positions

OVERVIEW

Player-coach role responsible for leading a small team (2–3 Sales Representatives) while managing an individual territory and closing deals. Works closely with the CEO, SVP of Sales, VP Customer Success and to align strategy, optimize campaigns, and ensure team success. Team collectively expected to close 8–12 new customers per month.

Essential Functions

• Lead, coach, and manage 2–3 direct sales reps.
• Personally manage a territory and close new business.
• Conduct joint calls, pipeline reviews, and performance check-ins.
• Collaborate with Marketing and the SVP of Sales on lead generation and strategy.
• Provide field insights to improve pricing, messaging, and processes.

Qualifications and Requirements

• 5+ years B2B SaaS or data platform sales experience; 2+ years leadership.
• Proven record of exceeding quotas individually and through a team.
• Experience selling to associations or nonprofits preferred.
• Strong leadership, communication, and organizational skills.
• Skilled in pipeline management and remote collaboration.

This role is fully remote

Work Authorization: Candidates must be authorized to work in the United States. Visa sponsorship is not available for this position at this time.

To apply send resume and cover letter to [email protected]

OVERVIEW

Responsible for driving new business growth by selling our data and analytics platform directly to trade and professional associations. The role manages the full sales cycle—from qualified lead follow-up through signed contract—and transitions new customers to the implementation team. Expected to close 3–4 customers per month once ramped.

Essential Functions

• Manage the full sales cycle: qualify leads, demo, negotiate, and close deals.
• Build and maintain a strong pipeline of association prospects.
• Collaborate with leadership and implementation to ensure smooth onboarding.
• Track activity and progress in CRM; meet or exceed monthly and quarterly goals.
• Present the value of our data and analytics platform effectively to association executives.

Qualifications and Requirements

• 3+ years in SaaS or technology sales (association or nonprofit market preferred).
• Proven success meeting/exceeding sales quotas.
• Excellent communication, presentation, and relationship-building skills.
• Strong organizational and self-management abilities.
• CRM experience (HubSpot, Salesforce, etc.).

This role is fully remote

Work Authorization: Candidates must be authorized to work in the United States. Visa sponsorship is not available for this position at this time.

To apply send resume and cover letter to [email protected]

OVERVIEW

Association Analytics is the leading analytics solution provider in the association space. The Analytics Engineer- Customer Support role is a full-time customer-focused individual contributor to our fast-paced Customer Support department. This position is responsible for providing technical support to external and internal customers. Candidates MUST have advanced SQL or Redshift experience and basic Power BI knowledge.

Essential Functions

• Debug, optimize, and modify SQL views within Redshift
• Communicate complex technical concepts clearly to customers with varying technical backgrounds
• Collaborate with the Development team to influence the product roadmap, ensuring the platform remains scalable, user-friendly, and aligned with customer needs
• Deliver real-time technical support to customers through our web portal, email, and phone
• Research case resolutions when needed to ensure thorough and accurate responses are provided
• Provide customers with application best-practice and software configuration advice.
• Manage and track support cases in the internal ticketing system, ensuring adherence to SLA and quality guidelines
• Regularly follow up on open cases and keep customers informed throughout the process.
• Perform other duties as assigned

 Qualifications and Requirements

• Advanced SQL experience required
• Basic Power BI knowledge required (DAX familiarity preferred)
• Basic understanding of GitHub and AWS
• DBT experience preferred
• Experience with Jira or similar ticketing systems
• Bachelor’s degree preferred
• 3+ years of professional experience in software support
• Strong customer service orientation
• Demonstrated problem-solving abilities
• Excellent time-management and multi-tasking skills in a fast-paced environment
• Exceptional communication skills, with experience supporting both technical and non-technical users
• Proven project management or project coordination capabilities
• Experience supporting associations is a strong plus

This role is fully remote

Work Authorization: Candidates must be authorized to work in the United States. Visa sponsorship is not available for this position at this time.

To apply send resume and cover letter to [email protected]