Learn How to Successfully Track and Score Member Engagement with Five Important Stages
Do you know how to best calculate an engagement score? What about how engagement impacts key business outcomes like revenue, retention, or member satisfaction?
In this guide, you’ll dive into engagement metrics and learn five important steps to consider in order to successfully track and score member engagement:
- Clearly define all your data sources
- Organize your data
- How to create a meaningful score
- Understand how engagement impacts outcome
- Share your progress and results
About Association Analytics
Association Analytics is a team of passionate people who love helping associations discover insights and take action on their data. That’s what drove us to create Acumen, a data analytics platform that brings all your data together in one place. Acumen’s self-service dashboards and visualizations make it quick and easy to uncover insights that help improve revenue, retention and engagement.